If you're having trouble unsubscribing from automated emails, please review the following options.
At the bottom of each automated email (like Daily Deals or the Newsletter), you will get a unique link specific to your email. Click on that link and you'll be unsubscribed.
There are a few different types of emails (Account notifications, General CR Updates, and Marketing). So you may need to unsubscribe from multiple emails depending on your preferences.
To unsubscribe through your own account, follow these steps:
- Click Profile in the upper right corner of any Crunchyroll page
- Choose Settings
- Choose Email Subscriptions
- Select the subscriptions you would like to unsubscribe from. When you check or uncheck a box, wait a moment until you see the "Changes Saved" notification on the top banner. Depending on how busy it is, it may take up to a minute for changes to be registered.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.