WHAT IS CRUNCHYROLL MEGA FAN?
The Crunchyroll Mega Fan is a premium plan where you can get:
- Ad-free viewing
- Full access to library and simulcast shows
- Access to digital manga
- Offline viewing and access to four concurrent streams
Who can receive the Crunchyroll Mega Fan Perk?
All current and new Xbox Game Pass Ultimate members are eligible for this promotion except for users located in Russia, Crimea, Luhanksa, Donetska, Cuba, China, Iran, Japan, North Korea, and Sudan.*
*Note: If you previously started a free trial or had been a subscriber within the last year of your redemption date, or are currently subscribed as a premium subscriber to Crunchyroll, you’re unable to claim the Xbox Promotion.
How do I redeem Crunchyroll Mega Fan Perk through Xbox?
As long as you're an Xbox Game Pass Ultimate member and qualify as an eligible customer, you're able to take advantage of the Xbox Promotion directly through the Perks gallery on your Xbox console, the Xbox App on Windows 10 PC, or the Xbox Game Pass Mobile App for iOS/Android.
- In your Xbox Game Pass menu, navigate to the Perks tab. You’ll see the Crunchyroll Mega Fan Perk listed in the gallery.
- When you hit claim, you will receive your unique URL (along with a QR code if you claim on console). On the console, you can scan the QR code or open in Edge. PC and Mobile users will see their browser open automatically (iOS users may have to finish redemption on console or PC).
- If eligible, you’ll be brought to the redemption page to start a 75-day free trial!
Note: Before you scan this QR code, make sure you’re logged into your own Crunchyroll account on your phone. If you accidentally claim the Crunchyroll Mega Fan code on an account that’s not yours, you cannot acquire another code!
Why do I need to submit my payment info to redeem Crunchyroll Mega Fan?
Because Mega Fan is a subscription plan, at the end of your free 75-day trial, we will start your first billing cycle so you can continue to enjoy Mega Fan on Crunchyroll.
You can cancel the Mega Fan subscription at any time before the end of the 75 days!
How long do I have to claim the Crunchyroll 75-day Mega Fan Perk (the “Xbox Promotion”) through Xbox Game Pass Ultimate Perks?
Eligible customers can claim the Perk from July 20, 2023 to October 20, 2023, subject to our Xbox Promotion terms and conditions.
How long does the Crunchyroll Mega Fan code last for?
After claiming the Perk, you must redeem your Crunchyroll Mega Fan code in your Crunchyroll account by October 27, 2023. The free trial lasts for 75 days after you redeem the Xbox Promotion.
Codes unredeemed by October 27, 2023 will expire, and you’ll no longer be able to claim the Xbox Promotion.
TROUBLESHOOTING AND OTHER ISSUES
What if I don't see the Crunchyroll Mega Fan Perk in my Perks gallery?
If you’re an Xbox Game Pass or Xbox Live Gold member, but NOT an Xbox Game Pass Ultimate member, you won't be able to redeem this promotion and won't see this in your Perks menu. The Crunchyroll Perk may also not be supported in all Xbox Game Pass Ultimate territories. For the purposes of this offer, supported regions do not include: Russia (including Luhansk, Donetsk, and Crimea), Cuba, China, Iran, Japan, and Sudan
For questions or further review, please contact the Xbox Support team: https://support.Xbox.com/contact-us!
My Crunchyroll Mega Fan code doesn’t work when I try to redeem it.
If you've previously started a free trial in the past one year or are currently subscribed to Crunchyroll premium , you won't be able to claim the Xbox Promotion.
If you’ve never started a free trial or subscribed to Crunchyroll premium, please submit a ticket through our support system: https://help.crunchyroll.com/hc/en-us/requests/new and our support team will assist you.
I get a "This Free Trial Code has Expired or is Invalid" error when I try to apply my Mega Fan code.
If you’re seeing a "This Free Trial Code has Expired or is Invalid" error, that means the Mega Fan code has already been used or has expired. Double check if you've redeemed this code on another Crunchyroll account or if someone with access to this code has already redeemed it on another account.
Once the code has been redeemed, it cannot be redeemed again, nor can it be transferred from one account to another.
I’m having trouble with my Microsoft account.
Please contact the Xbox support team: https://support.xbox.com/contact-us
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.