If you already have a username set, and you want to change it for a new one, you’ll need to submit a request to our Support Team using this link: https://help.crunchyroll.com/hc/en-us/requests/new
Select Account/Login and Username change on the Problem Type option.
You'll be requested to confirm your payment information and your desired username to protect your information.
How do I set a username?
On the website using a PC:
1. Log in: https://sso.crunchyroll.com/login
2. Choose the username on the next screen
3. Enter your desired username. If the username is already taken, it can not be used.
You can include numbers, hyphens (-), and underscores (_), but you cannot use blank spaces, periods, and other special characters.
4. Be sure this is the username you would like, as you cannot change it once you continue to the next step.
5. Select CONTINUE TO CRUNCHYROLL, where you will see your new username.
On the website using a mobile device:
1. Log in: https://sso.crunchyroll.com/login
2. Choose your username on the next screen
3. Enter your desired username. Please note that the username can not be used if it is already taken.
You can include numbers, hyphens (-), and underscores (_), but you cannot use blank spaces, periods, and other special characters.
4. Be sure this is the username you would like, as you cannot change it once you continue to the next step.
5. Tap CONTINUE TO CRUNCHYROLL, where you will see your new username.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.