Ensuring the security of your account and preventing unauthorized access is our top priority, which is why account deletions must be processed through our Support team by submitting a request. Before proceeding with the deletion process, let's confirm the following steps:
- Make sure that the account is free and there are no active premium subscriptions. If you have any active subscriptions, you can cancel them by following the instructions provided here: https://help.crunchyroll.com/hc/en-us/articles/204538129-How-do-I-cancel-my-membership-
- To verify the ownership of your account, please submit your deletion request using the email address associated with your account.
If you are unable to access your email account, we recommend reaching out to your email address provider for assistance in recovering it.
Once you have completed these steps and verified the necessary information, please proceed to submit a request to our Support Team by clicking on the following link: https://help.crunchyroll.com/hc/en-us/requests/new. We will help you with your deletion request!
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.