A preauthorization charge is a temporary hold placed on funds in a debit or credit card account. It is a common practice to verify the availability of funds before completing a transaction.
The preauthorization hold will usually appear as a pending transaction on your bank account statement, and the funds will be temporarily unavailable for other purchases or withdrawals until the hold is released.
Please keep in mind that this is an automated transaction, and we have no way to manually control it. If you have a debit card, the charge should fall off within 8-14 business days, if you have a credit card it may take up to thirty days depending on the issuing bank.
The preauthorization charge is typically $1.00 or the price of the subscription plan you are trying to get.
This is how the preauthorization charge can look on your bank statement:
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If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.