In this article, we will provide you with a step-by-step guide on:
Before moving on, please keep in mind that the availability of different membership plans may vary depending on your location and the specific offerings of our services.
How do I upgrade my membership?
- Go to My Account → Membership Info
- Click on UPGRADE MEMBERSHIP
- Click on Continue Payment to complete the upgrade.
Note: Before you continue, confirm the plan you are eligible to upgrade and the amount you will need to pay for the change
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How do I downgrade my membership?
Sorry to hear you want to downgrade your membership. To transition to a lower membership plan, please follow these steps:
- Cancel your current subscription plan. You can do this by following the cancellation steps in our guide here: https://help.crunchyroll.com/hc/en-us/articles/204538129-How-do-I-cancel-my-membership-
- Please wait for your current paid period to end. During this time, your account will transition to a free status.
- Once your account has successfully transitioned to free status, you can proceed to resubscribe to the desired membership plan.
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To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.