We migrated to a new platform on March 22, 2023, which temporarily made your Crunchyroll Store Wishlist unavailable.
However, we are pleased to inform you that the issue you may have experienced with your wishlist has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your patience while our team worked diligently to address the issue.
We appreciate your patience during the resolution process. If you have any difficulties or questions regarding your wishlist or the Crunchyroll Store, please do not hesitate to contact our support team. We are committed to providing you with the best possible experience and will continue to monitor our systems to ensure a smooth and seamless user experience.
To contact our Support Team, please follow the steps below:
- Go to this link: https://help.crunchyroll.com/hc/en-us/requests/new
- Go to the bar that says “Please choose your issue below”
- Set the issue type “E-commerce”
- Please enter your preferred email address in the designated field, where we can reach out to you.
Note: If you placed a pre-order before the store migration took place, please note that these pre-orders can only be accessed by referring to the original order confirmation email that was prior to the migration.
For a detailed guide on Pre-orders, please see our Store FAQ here under the label “Pre-Orders”.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.