If you placed an order before October 10th, 2023, it will still be shipped on time. You can check the current status of your order by visiting rightstufanime.com and viewing your order history.
We are still working on moving all order histories and should have them soon! We appreciate your patience and understanding. 🧡
If you have any difficulties or questions regarding your order, please do not hesitate to contact our support team. We are committed to providing you with the best possible experience and will continue to monitor our systems to ensure a smooth and seamless user experience.
To contact our Support Team, please follow the steps below:
- Go to this link: https://help.crunchyroll.com/hc/en-us/requests/new
- Go to the bar that says “Please choose your issue below”
- Set the issue type “E-commerce”
- Please enter your preferred email address in the designated field, where we can reach out to you.
Note: If you placed a pre-order before the store migration took place, please note that these pre-orders can only be accessed by referring to the original order confirmation email that was prior to the migration.
For a detailed guide on Pre-orders, please see our Store FAQ here under the label “Pre-Orders”.