Unfortunately, we can't guarantee that you will be able to access your account in your Smart TV/ Android TV browser, even if the browser shares the same name as its desktop counterpart. Smart TV browsers are not supported at this time.
However, if you’re experiencing any issues when trying to stream from a TV Browser, here are some steps that you can follow:
- Turn off your browser extensions and/or VPN if applicable
- Clear cache and cookies
- Make sure the browser and TV's operating system are up-to-date
- Try an Incognito window and see if there's any difference
- Try a different browser
- Reboot the modem/restart the internet connection
If after these steps, the issue persists, we suggest you access our website through a supported desktop web browser:
Or you can download our app on any of the supported devices: https://www.crunchyroll.com/en/devices/
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.