If you have received a notification about an unusual login, you can verify the unrecognized devices from your account settings.
NOTE: This process can be only followed via the website.
1. Log in: https://sso.crunchyroll.com/login.
2. Go to My Account
3. Select Device Management or simply use this link: https://www.crunchyroll.com/account/devices.
4. Select the device you do not recognize*
*You can deactivate all the devices on your account at once:
5. Select DEACTIVATE and the device will be removed from your account.
Additionally, we recommend changing your password. Click here to learn how you can reset your password.
If after following these instructions, you keep receiving similar messages in your email address, submit a request to our Support Team using this link: https://help.crunchyroll.com/hc/en-us/requests/new.
Select Account/Login and Account Recovery on the Problem Type option.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.