What’s going on with Crunchyroll and Right Stuf?
The Crunchyroll Store and Right Stuf Anime are teaming up to offer anime fans more premium merchandise and exciting offers. As part of that process, Right Stuf Anime will be transitioning to the Crunchyroll Store on October 10, 2023. You’ll still be able to access your account and manage your information on the Right Stuf Anime platform through October 25, 2023.
What will happen to my Right Stuf order history?
Anyone with a US/CA Right Stuf account will be able to see their Right Stuf orders placed from January 1, 2020 through October 9, 2023 in their Crunchyroll order history. You can opt-out of migrating your order history by emailing email@example.com. No order history originating outside of the US and Canada will be migrated to Crunchyroll.
Can I use my Right Stuf gift cards on the Crunchyroll Store?
Yes! Starting October 10, 2023, your Right Stuf gift cards will work on the Crunchyroll Store using the same card number.
Can I use my Right Stuf coupon codes on the Crunchyroll Store?
Yes! Starting October 10, 2023, you’ll be able to use any active Right Stuf coupon codes on the Crunchyroll Store.
Will my Right Stuf account transition to a Crunchyroll account?
Any US/CA Right Stuf account with at least one order since January 1, 2020 will be transitioned to a new Crunchyroll account on October 25, 2023. No accounts originating outside of the US and Canada will be migrated to Crunchyroll. If you would prefer to not have your account information moved to the Crunchyroll Store, please email firstname.lastname@example.org by October 25, 2023. After October 25, 2023, your account will be automatically transferred to Crunchyroll, but you can opt-out at any time here.
Will my new Crunchyroll Store password be the same as my Right Stuf password?
For security reasons, we’re unable to migrate your Right Stuf password. If the email address associated with your Right Stuf account doesn’t match an existing Crunchyroll account, a new Crunchyroll Store account will be created for you. All you need to do to access it is to request a password using your email and the “Forgot Password?” link on the login page.
I’m a Got Anime? member. Will my membership change in some way?
Current Got Anime? members will be able to continue using their membership while orders are still able to be placed on Right Stuf’s website (until October 9, 2023 at 11:59 pm CT). After October 10, 2023, Got Anime? members will be sent a one-time promotional discount code for 10% Off. Additional codes can be requested by emailing email@example.com with your Right Stuf Got Anime? membership details. These codes can be used through November 8, 2023 after your first initial purchase. Codes are limited to one per member and may not be transferred or gifted. Members may not request additional codes until current codes have been used.
Your Got Anime? membership will automatically move to the Crunchyroll Store on October 25, 2023. If you would prefer to not continue your Got Anime? Membership on the Crunchyroll Store, please email firstname.lastname@example.org to cancel your membership and request a pro-rated refund.
What happens to my Right Stuf open orders and pre-orders? Will they now be fulfilled by Crunchyroll?
At this time, your Right Stuf open orders and pre-orders will still be processed by Right Stuf.
What happens to my Right Stuf wishlist?
Any Right Stuf account with at least one order since January 1, 2020 will have their Right Stuf wishlist rolled over to their Crunchyroll Wishlist.
I’m a Right Stuf Affiliate and/or in the Partner Program. Will this be affected by the transition?
The Right Stuf Anime Affiliate/Partner Program will end on October 10, 2023. Current affiliates and partners will receive further information in the coming weeks on how to sign up to become a Crunchyroll Store Affiliate Marketing Partner.
I’m a Right Stuf dealer, or want to be a dealer. Will I be affected by the transition?
As of September 25, 2023, we are no longer accepting new dealer applications. Current dealer partnerships will be evaluated on a case by case basis.
What will happen to Nozomi Entertainment titles?
Nozomi Entertainment will continue with production of licensed titles. Nozomi products will be added to the Crunchyroll Store beginning October 10, 2023 and will still be available for purchase on the Right Stuf store through October 9, 2023.
I’m not interested in moving my Right Stuf account information to Crunchyroll. How do I opt out?
If you would prefer to not have your account information moved to the Crunchyroll Store, please email email@example.com by October 25, 2023. After October 25, 2023, you can delete your account from the Crunchyroll Store here.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.