To change your password, please go to the Password Reset Form, input your email address and hit “Submit.” After you perform any of these actions, you'll need to log in to your email account, open the email from Crunchyroll and follow the link to complete the process. If you have trouble doing this, you can contact us for assistance.
Please provide the following information with your request:
- If you are being billed from a credit card:
- Your full name as it appears on your credit card
- The brand of your credit card (e.g. Visa)
- The last 4 digits of your credit card number
- The expiration date of your credit card
- The billing zip code of your credit card
- The primary email of your PayPal account
You can contact us directly with the above info by clicking here.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.