Use your web browser to look at your queues. Occasionally the queue can be corrupted. Look for any show that has a black thumbnail. There may be more than one. Remove that item. Your queue should now work normally on all devices.To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.