Why am I unable to play a video that was just recently released?

There may be a 2-7 hour delay from when the videos are released on our site and released to our various apps due to production delays. Though generally, the videos are released across all platforms at the same time, there may be a short delay in bringing episodes to all available platforms.

To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.

To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.

If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.