When will the Bundle ship out?
This Bundle was a pre-order with an estimated ship date of early to mid July.
How will the Mystery Bundle be shipped to me?
While most often shipments are USPS, on occasion, our shippers also use FedEx, DHL, UPS Mail Innovations, or Asendia.
Please try your tracking number on all 5 of the following carriers if the tracking does not work: USPS.com, FedEx.com, DHLglobalmail.com, UPSmailinnovations.com, and Asendiausa.com.
Most of these bundles are being shipped via FedEx (use tracking number provided):
You can also try using an all in one package tracking site that can track packages across regions: www.17track.net
I haven't received my tracking number yet--what's going on?
As soon as the Mystery Bundle ships, you will receive a confirmation email with shipping information including your tracking number.
I ordered multiple Bundles and got the same items!
As noted on each Bundle's item description, there is a chance of receiving the same items.
Can I get a refund?
Unfortunately, as noted in the item description, we cannot accept any refunds or exchanges for Mystery Bundles.To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.