1. If the item has not shipped out, please contact customer service to request an address change. Please be sure to include the new shipping address in the message.
2. If the item has already shipped out, please contact customer service to let them know you have moved. Please be sure to fill out a Change of Address form with the post office so all mail and packages are forwarded to you. If the package is sent back to us, we may be able to re-ship it if the address is in the United States.To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.