How do I cancel my order?

If the item has not shipped out, please contact customer service and ask for an order cancellation. Please be sure to include your order number with the request. Most orders can be canceled prior to shipping with the exception of Daily Deal and Mystery Bundle items. 
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.

To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.

If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.