Why am I unable to play a video that was recently released?

There may be a 2-7 hour delay from when the videos are released on our site and released to our various apps due to production delays. Generally, the videos are released across all platforms at the same time, but some short, unexpected delays may occur.

To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.

To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.

If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.