When this happens, try logging out, then logging back in. If that does not work, try going to Android > Settings > Applications and clearing the app data for Crunchyroll. If that doesn't work, please contact us through the link below.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.