My Tracking Number isn't working!

If you have ordered an item from the Crunchyroll store, you may have received a tracking number. While most often shipments are USPS, on occasion, our shippers must use FedEx, DHL, UPS Mail Innovations, or Asendia.

Please try your tracking number on all 5 of the following carriers:,,,, and

USPS: tracking number starts on '94'
FedEx: tracking number starts on '62', sometimes on '99'
UPS: tracking number starts on '9274'
DHL: tracking number starts on '9374'

You can also try using an all in one package tracking site that can track packages across regions:


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If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.