Basic Video Help (Chromecast)

Sorry that our Chromecast app is giving you trouble! Here are a few basic tips that can help get Crunchyroll running for you again:


  • First, make sure that (depending on your device or Chrome browser) your Crunchyroll and Chromecast apps are updated to the most current version.
  • Disable casting, close Crunchyroll and Chromecast, and then restart both apps.
  • If you can't see the Chromecast icon, make sure that your device is connected to the same wireless network as your Chromecast.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.

To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.

If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.