Where did my saved address and payment information go?
- On March 22, 2023, we migrated to a new eCommerce platform. Although most of your account info has been transferred, you’ll need to enter your shipping address and credit card information again to make a purchase, as the current saved information won’t be there anymore.
How do I create a Crunchyroll Store account?
- To create an account, please click 'Log in' on the top right corner of the Crunchyroll Store homepage. You will be directed to the account signup page on Crunchyroll.com. Please follow the prompts to complete the account creation process -— it's free! Once completed please click 'Log In' again on store.crunchyroll.com.
How do I log in using my Crunchyroll streaming account credentials?
- Click “Login” located in the upper right-hand corner of shop.crunchyroll.com
- You will automatically be directed to the login page of crunchyroll.com
- After entering your credentials, click "Log In," and you will be redirected back to the Crunchyroll Store.
- That's it! You are now logged in!
Note that if you are logged in to Crunchyroll.com, the Crunchyroll Store login process is only 1-click. If you are logged out of Crunchyroll.com, you will need to repeat Steps 1-3 to log in back to the store.
How do I log out of my Crunchyroll Store account?
- Click "Sign Out" on your profile icon next to the search bar. Please note this will only log you out of your Crunchyroll Store account.
- To log out of your Crunchyroll streaming account, you’ll need to go to www.crunchyroll.com and Log Out under your Profile icon.
What are the benefits of having a Crunchyroll Premium Membership?
For a limited time, Premium members can take advantage of the following benefits on the Crunchyroll Store:
- Fan: 5% discount on all products
- Mega Fan: 10% discount on all products
- Ultimate Fan: 15% discount on all products, free shipping within the continental U.S. on all orders