Follow along with this article to learn all of the tips, tricks and information on our Store Gift Cards and Promotions FAQS!
I can’t redeem my Crunchyroll Gift Card, but I know it has a balance. What’s going on?
- Looks like we migrated to a new eCommerce platform on March 22, 2023. We reissued all previously issued Crinchyroll gift cards, go ahead and check your email for an updated gift card number! If you experience any more snags, do not hesitate to contact our Customer service team.
Why won’t my discount code or Premium Membership discount apply to the Hime Nendoroid?
- The HIMENENDO discount code is only available to our Ultimate Fans. If you are one of the elite, be sure to log into your account on the Crunchyroll Store before entering the discount code at checkout. Now, go ahead and start saving!
Where do I enter my HIMENENDO discount code?
- On a quest to find where to enter your code? (•᷄⌓•᷅) No need to worry, just enter your email and shipping address on the Information page. Then proceed to the Shipping page and enter your code “Gift card or discount code” field at checkout.
Why doesn't my coupon code work?
Hit a snag with your coupon code? No worries, anime fan! Here are a few exclusions to keep in mind when it comes to Coupon codes and Premium Membership benefit codes:
- All items on sale
- All Aniplex items
- Membership Cards
- Gift Cards
- Rebuild of Evangelion - Evangelion Unit-00 & Unit-01 Statue Set (Operation Yashima Premium Metallic Color Ver.) (Crunchyroll Exclusive)
- Rebuild of Evangelion - Evangelion Unit-01 Statue (Operation Yashima Premium Metallic Color Ver.) (Crunchyroll Exclusive)
- Rebuild of Evangelion - Evangelion Unit-00 Statue (Operation Yashima Premium Metallic Color Ver.) (Crunchyroll Exclusive)
- The CRNEW coupon code is for first-time customers only (Limit one per person).
If your order does not include any of the exclusions above, or you are a new customer, please reach out to customer service. They are ready to help you out on your journey to a discounted adventure!
Are there any restrictions on sales / promotions?
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Heads up! The Kodansha Publisher Sale ends on 6/12/24 at 12 AM PT. Discounts vary across categories and are only applicable to certain products while supplies last. Remember, promo codes are not applicable and items marked Final Sale are not eligible for returns or exchanges.
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The Ani-May Hime pin gift with purchase has the following restrictions
- Spend $75+ on any in-stock merchandise at the Crunchyroll Store in May and receive a free 2024 Crunchyroll-Hime pin. (For a limited time only while supplies last!)
- Coupon codes cannot be applied to sales items.
- Items marked as Final Sale cannot be returned or exchanged.