Do you have a Xumo TV device? We have good news for you, you can now download our app on these devices!
Which Xumo device models are supported?
The Crunchyroll App will be supported on Xumo TV and Xumo Stream Box.
Can I access the Crunchyroll app on Xumo devices in my country?
Xumo TV and Xumo Stream Box are only available in the US and Canada.
What is the minimum OS version required?
No minimum OS version is required. As long as you have a compatible device and are connected to the internet, you can access the app!
How do I get the Crunchyroll app on my Xumo device?
You don’t need to download or install anything on your Xumo device to get the Crunchyroll app. Your device will update automatically, and the app will be added to your app list:
- Press the Home button on your remote
- Select Apps
- Locate the Crunchyroll App and select OK or the center of the directional pad on your remote.
Make sure to be connected to the internet to have your app list updated.
Can I add the Crunchyroll App on my Xumo Home Screen?
Yes, you can only re-arrange the Apps row on your Xumo TV and Xumo stream box by following these steps:
- Under My List, find the apps row and hover over the Crunchyroll App.
- Press the “...” button over the Crunchyroll App.
- Move the app left or right using the remote's navigation pad.
Press ENTER to place the app in the position you want, or hit BACK to cancel the arrangement.
How do I update the Crunchyroll app on my Xumo device?
Updates for Crunchyroll on Xumo devices will be received automatically. Ensure your device is connected to the internet to receive these updates.
How do I log in to my Crunchyroll account on my Xumo device?
You can log in to your Crunchyroll Account on your Xumo device in three different ways:
- Entering your email address and password
- Login with Activation Code
- Scanning the QR code
How do I start a subscription to Crunchyroll Premium on my Xumo device?
To start a subscription, you can create an account and choose the premium membership that best suits your streaming needs.
How do I enable closed captions on the Crunchyroll app on my Xumo device?
Videos with available close captions can be turned off and on from the Subtitle/CC setting in the video player settings.
Can I customize how the subtitles and closed captions look on the Crunchyroll app for Xumo devices?
At the moment, the look of subtitles and closed captions cannot be customized. Stay tuned as we continue to update and improve our app!
Can I set content restrictions in the Crunchyroll app on my Xumo device?
Yes, you can set the desired content restriction for each profile on the profile settings.
I’m experiencing issues with Crunchyroll on my Xumo device. What should I do?
I’m experiencing issues with Crunchyroll on my Xumo device. What should I do?
Please try the following steps to improve the app performance:
- Restart your Device: Press and hold the power button for 10 seconds or unplug the power source for 10 seconds and plug it back in.
- Check your internet connection: Ensure your TV is connected to the internet. Try accessing other apps to verify your connection.
Videos are constantly buffering and lagging. How can I fix this?
Please try the following steps to fix these connectivity issues:
- Close other apps: Make sure no other apps are running in the background
- Clear cache: From your device home page, go to gear icon and Settings > Privacy> Clear Cookies and Local Storage Data.
- Ensure a strong internet connection: Check your internet speed and try moving your router closer to the TV or using a wired connection.
- Restart your Device: Press and hold the power button for 10 seconds or unplug the power source for 10 seconds and plug it back in.