General FAQ
What is Crunchyroll Games?
Crunchyroll Games is Crunchyroll's own game publishing label, and our goal is to bring amazing anime-based mobile games to -- not only our users -- but to all anime and video game fans to enjoy.
Why did Crunchyroll launch Crunchyroll Games?
We know video games are a natural part of the anime ecosystem and fit well within our existing offerings, such as video, manga, and merchandise. To connect our community to each other and the content they love, we are providing a full slate of 360-degree anime experiences for both our users and anime fans in general.
What type of games will Crunchyroll Games offer?
Our current focus is on anime-based or anime-inspired titles on mobile devices. With that said, we are keeping our eye on a variety of options and opportunities, across many genres and platforms.
Where will the games be available?
This will vary depending on the Crunchyroll Games title. Many of our games are currently available internationally.
Will we launch other games?
Our goal is to build Crunchyroll Games into a strong, trusted gaming label with a continuous slate of new titles. Through our partnerships with leading developers in mobile gaming, we will continue to grow Crunchyroll Games and keep bringing engaging, interactive anime-based and anime-inspired games to fans globally.
How many games will we bring to the West?
We’re working hard to bring the best games we can to Western audiences. Follow us on social media (Twitter, Facebook, Instagram) or subscribe to our newsletter forall the latest updates on upcoming games -- we will provide announcements on new titles when we have more information.
Will we work with other game studios?
We are open to collaborating with any studio that has a proven track record for building great anime games focused on player experience.
Title-Specific FAQ
Mass for the Dead
Please use the in-app help form for any questions/issues with the game.
Doing this will ensure the quickest response and give the developers the most information.
If you cannot log in to the game to use that in-app form, please use our games contact form.
Mob Psycho 100: Psychic Battle
For technical/connectivity issues regarding Mob Psycho 100: Psychic Battle you can ask here: global@eglsgame.com
Or fill out our games contact form.
RWBY: Crystal Match
For technical issues regarding RWBY: Crystal Match you can ask here: global@eglsgame.com
Bungo Stray Dogs: Tales of the Lost
For technical issues regarding Bungo Stray Dogs you can ask here:
DanMachi - MEMORIA FREESE
Is Crunchyroll Games still the publisher for DanMachi - MEMORIA FREESE?
While we had an incredible time working on "DanMachi: Memoria Freese" over the last year, Crunchyroll Games will no longer be publishing the title starting June 25, 2019. That said, we’ll continue to work alongside GREE as a strategic partner.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.