What is the Super Fan Pack?
The Super Fan Pack is a curated membership bundle that includes everything on Crunchyroll and VRV, with access to many other subscription services and discounts.
How can I sign up for the Super Fan Pack?
The Super Fan Pack is available for first-time premium users as they’re signing up in the US on web and Android. Current and previous Premium and Premium+ subscribers cannot upgrade to the Super Fan Pack yet. We’re working on increasing the availability and will share more information in the future. Please note, that on the web you’ll need to make sure you’re logged out before clicking on the “Try Free” button on the top of the page.
What subscription services will be included in the Super Fan Pack?
With your Super Fan Pack subscription, you will always get everything on Crunchyroll and VRV. The other subscription services you will have access to at launch will include ANiUTa and Utomik.
When will I get access to those subscription services?
ANiUTa and Utomik services will be available to all Super Fan Pack subscribers by 11/02/2018.
Who are ANiUTa and Utomik and what do they offer?
ANiUTa
The world's first anime song streaming service, ANiUTa, offers more than 12,000 songs available for streaming in the US. You can stream full songs at 320 kilobits per second and store up to 1,000 songs in a library. With songs from current shows like Attack on Titan Season 3, Steins;Gate 0, and The Ancient Magus' Bride, plus hot classics like Fairy Tail, Ghost in the Shell: Stand Alone Complex, and One Punch Man, there’s something for every anime fans ears!
Utomik
Utomik brings a library of 800+ hand-picked games that grows every week. You get instant access to a deeply diverse collection so there's something for every kind of gamer. They have partnerships with 100+ publishers and developers such as Idea Factory Intl, SEGA, Warner Bros. Games, Aksys Games, and Curve Digital! Start playing after downloading a small part. No installations, no patching, no distractions! Start playing after downloading only a small part, the rest downloads as you play with no lag or buffering. Play what you want, when you want!
Are there other non-subscription service partners included in the Super Fan Pack?
Yes, we’re also launching the Super Fan Pack with support from MunchPak and Right Stuf Anime, each of whom will be providing discounts to Super Fan Pack subscribers. We’ll be providing more details about the discounts soon.
Who are MunchPak and Right Stuf Anime and what do they offer?
MunchPak
MunchPak delivers snacks from around the world direct to consumer. With 3 different sizes, over 60 different countries, and 15 ways to customize a MunchPak anyone can travel the world from the comfort of their home.
Right Stuf Anime
One of the industry's original pioneers, Right Stuf Anime celebrated their 31st Birthday this year and operates one of the trade's most recognized Internet storefronts. With over 25,000 products, it’s one of the premier North American specialty retailers in the anime and manga marketplace. Right Stuf also publishes its own anime titles under video production label Nozomi Entertainment, and handles production/distribution for several firms, including Sunrise, Inc. for their Gundam Franchise, Aniplex of America, PonyCan USA, and Eleven Arts, amongst others.
Will more partners be included in the Super Fan Pack?
Our goal is to build the Super Fan Pack into a premium, highly valued subscription bundle that’s sustainable and flexible. With that said, our core focus right now is ANiUTa, Utomik, MunchPak, and Right Stuf Anime. Through these partnerships, we’re doing everything we can to ensure the Super Fan Pack is the best value in the marketplace for anime, games, music, and more.
How much will the Super Fan Pack cost?
The Super Fan Pack is $14.99/month.
How is the $100+ value of the Super Fan Pack being calculated?
The value of the Super Fan Pack is determined by the sum of all of VRV’s channels at their à la carte prices, savings from Right Stuf Anime’s discount, savings from exercised commerce purchases via free shipping and discounted items, your free swag bag, complete access to ANiUTa and Utomik, and variable costs on your MunchPak plan, which are dependent on the number of items in your box. Given the MunchPak offer is only good for your first box, the $100/mo value is unlikely outside of the month of your MunchPak box redemption. A more consistent and likely average value/mo is $70.
Does this mean the Crunchyroll Premium+ plan is going away?
Crunchyroll Premium+ member’s subscriptions remain the same. If there will be any changes to our subscription plans, we will notify all new and existing users.
Why does it say VRV is not available to me?
VRV is only available within the United States at this moment. We are working to make VRV more available soon! If you are in the US, make sure you have linked your accounts.
To link follow these easy steps:
- Go to the user icon on the top right and select “Link Crunchyroll”.
- On the Link Crunchyroll page, click on the blue “Link” icon.
- Enter your Crunchyroll credentials and approve account linking. linking.
How do I redeem my free swag bag?
After you have been signed up for three consecutive payment cycles, meaning you have been subscribed to the Super Fan Pack for three months and have made three successful payments of $14.99, you will receive an email from Crunchyroll with your unique URL. This URL will direct you to the swag bag product page on the Crunchyroll Store. If you are already logged in with your Super Fan Pack email address and password you can continue through the checkout flow and redeem your swag bag. If you’re not logged in you will need to first log in using your Super Fan Pack email address and password before you can complete the checkout flow and redeem your swag bag.
How do I access ANiUTa?
After you have started your Super Fan Pack free trial go to either the iTunes or Google Play stores and download the ANiUTa app. Once you’ve downloaded the ANiUTa app, open the app and tap on “Other ID Login”, select “Crunchyroll ID”, and log in using your Super Fan Pack email address and password.
How do I access Utomik?
After you have started your Super Fan Pack free trial go to https://gaming.utomik.com/crunchyroll and sign in using your Super Fan Pack email address and password.
How do I get my free snack pack from MunchPak?
After your free trial has ended and you have converted to a paying subscriber of the Super Fan Pack, you will receive an email from Crunchyroll with your unique coupon URL to redeem your free snack box from MunchPak. Clicking on your unique coupon URL will take you to MunchPak’s website, where you will be presented with a number of snack box options. Your free snack box is applied automatically at checkout.
How do I redeem my Right Stuf Anime coupon?
After your free trial has ended and you have converted to a paying subscriber of the Super Fan Pack, you will receive an email from Crunchyroll with your unique coupon code to get up to 10% off your Right Stuf Anime purchase. You can apply your coupon code during your checkout on Right Stuf Anime’s website.
Why is J-Novel Club not part of the Super Fan Pack?
In coordination with J-Novel Club, the company was announced as an initial launch partner in the Super Fan Pack during Crunchyroll Expo 2018. However, after further discussions, J-Novel Club has decided not to continue its participation in the Super Fan Pack.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.