If you are attempting to create a new account but are receiving an error stating:
"incorrect login information"
It is most likely because the username you are selecting is already taken. Please select another username and see if that clears it up. Remember to make the username as unique as possible. If the issue persists, send us a help ticket and we'll do our best to assist.To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.