How can I change the video quality on my device?
To change the video quality on the app or website, follow these steps:
- Open the video player.
- Select the gear icon to access the Playback Settings.
- Choose Quality.
- Pick one of the three options available: Highest, Moderate, and Data Saver.
Why can’t I find the specific resolutions or select 1080p?
Instead of specific resolutions, we offer three quality options:
- Highest
- Moderate
- Data Saver
What do the different quality options mean?
- Highest: Streams up to the highest quality available.
- Moderate: Uses less data by streaming at a standard quality.
- Data Saver: Uses the least amount of data. Good for slower connections and data limits.
Why does the video quality change during playback?
To provide the best streaming experience, we use adaptive bitrate streaming. This means the quality of your stream will automatically adjust to match your internet connection, helping ensure smooth playback without buffering.
What are the benefits of adaptive bitrate streaming?
Adaptive bitrate streaming dynamically adjusts the quality of your stream in real-time to match your internet connection. This helps maintain smooth playback and reduces buffering, providing a better viewing experience.
Can you specify the exact data usage for each quality setting?
Due to the dynamic nature of streaming and differences in content, it's challenging to specify exact data usage. The stream adapts in real-time, and data usage can vary.