If you noticed an extra charge on your premium subscription through PayPal and are located within Europe, we sincerely apologize for the inconvenience. A small percentage of customers were charged an additional VAT. Our team is aware of this issue and are working on a fix. You should be seeing a refund on your account as soon as possible. If you need further assistance, or have any additional concerns, please contact us.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.