The Crunchyroll app for Nintendo Switch™ allows Crunchyroll fans to enjoy their anime in TV mode, with their console docked and plugged into a television, in tabletop mode, which allows fans to share their anime with others, or in handheld mode, to pick up and experience with Joy-Con™ controllers attached. In addition, with Crunchyroll for Nintendo Switch™ Crunchyroll Mega Fan and Ultimate Fan subscribers can take their anime on-the-go with offline viewing, allowing for the same off-network anime access available through mobile devices.
Frequently asked questions:
How do I start a subscription to Crunchyroll Premium?
To start a subscription to Crunchyroll Premium, visit https://www.crunchyroll.com/welcome to create a Crunchyroll account and choose the right premium tier for you. Remember that if you want to take advantage of offline viewing on your Nintendo Switch™, be sure to subscribe for at least the Mega Fan tier.
How do I log in to my Crunchyroll account on Nintendo Switch?
- Open the Crunchyroll app from the Nintendo Switch HOME Menu.
- Select Login To My Account.
- Enter your e-mail address and password.
- Browse or search for your favorite shows!
In which countries is the Crunchyroll application for Nintendo Switch available?
The Crunchyroll application for Nintendo Switch™ is available for download from Nintendo eShop storefronts in the Americas, Europe, Middle East, Africa, Australia, and New Zealand. The app can be used in any of the 200+ countries where Crunchyroll as a service is available.
Can I restrict access to the Crunchyroll app?
Yes, you can restrict access to the Crunchyroll app using Parental Controls. To do so, set the Restriction Level to Child or Pre-Teen. If using Custom Settings, select Games rated for ages 13+ or below.
For more information, see How to Set Up or Adjust Nintendo Switch Parental Controls.
Can I watch mature content in the Crunchyroll app?
Mature content playback is restricted by default in the Crunchyroll app and requires an authenticated user account with the mature content playback setting explicitly enabled. This setting can be enabled through the Crunchyroll website via the profile settings for the account. Once enabled, you will be able to play mature content through the app.
How can I use the offline viewing feature of the Crunchyroll application?
Offline viewing is available for Mega Fan and Ultimate Fan premium members. Mega Fan and Ultimate Fan members can log into their Crunchyroll account in the application, and when selecting a video can choose to sync the episode to their device for viewing even when there is no Internet connection. Mega Fan and Ultimate Fan members can also choose to download entire seasons to their Nintendo Switch™ to easily take multiple episodes with them on-the-go.
Do I need a microSD™ card to use offline viewing for the Crunchyroll app?
As offline viewing can use large amounts of data, it is strongly recommended (but not required) that users utilize a microSD™ card. If a microSD™ card is installed in the Nintendo Switch™, offline content will be synced directly to the microSD™ card. If the device does not have a microSD™ card installed, offline content will be synced directly to the device’s internal storage. If there is not enough space available for offline viewing, you will see an error message when attempting to sync the content.
How do I optimize for syncing offline content to my Nintendo Switch™?
There are several steps you can take to reduce the amount of time needed to sync all your offline viewing content to your device:
Avoid streaming video while syncing content
The Crunchyroll application will pause any ongoing offline viewing sync activities when you start video playback. If you are going to sync many videos, do so at a time when you are not playing video.
Ensure you have a strong, stable Internet connection
The stronger and more reliable your Internet connection, the faster the app will be able to sync offline content to your Nintendo Switch™. If connecting wirelessly, ensure that the signal strength to your Nintendo Switch™ is strong, and avoid moving the device in such a way that could weaken the connection while content is syncing. If possible, utilize an Ethernet connection whenever possible to provide the most optimal experience when syncing offline content to your device.
For additional information, please refer to Nintendo Support for how to troubleshoot your download speeds. Download speeds may also be increased slightly by adjusting the MTU value on your system to 1500. For instructions on how to adjust this value, please refer to Nintendo Support for How to Change/View the Settings of an Existing Internet Connection.
Adjust your sleep settings to prevent the device from going into power save mode
To sync content for offline viewing the Crunchyroll app needs to be running. If you have your Nintendo Switch™ Sleep Mode set to turn off after a short duration, you may want to temporarily change the Sleep Mode settings for your Nintendo Switch™ to not engage in auto sleep. Please refer to Nintendo Support for how to adjust your Sleep Mode settings for your version of Nintendo Switch™.
Connect your Nintendo Switch™ to power when syncing content
Depending on how many videos you are syncing for offline viewing, it is recommended to have your device receiving power via an AC adapter or docked to ensure that your device has enough power to complete all the video syncing it needs.
Can I play video while syncing offline content?
No. If you begin playing a video while downloading offline content, the syncing of offline content to your Nintendo Switch™ will be paused. Once you stop playing a video, the application will automatically resume syncing so long as the software is open.
What happens if my Nintendo Switch™ application is closed or goes to sleep before I have synced all my offline content?
If the application is closed or is suspended, the application will automatically pause any syncing of offline content. Once the application is opened again and can connect to the Internet, syncing of offline content will resume.
Is there any limit to how many offline viewing videos can be synced to my Nintendo Switch™ at any given time?
No, there is no limit to the number of videos that can be synced at any given time. You are limited, however, by how much free space is available on your microSD™ card or your internal storage.
Can I save offline content to both a microSD™ card and my Nintendo Switch™ internal storage?
No, you will only be able to save content to either a microSD™ card (if inserted) or to your device’s internal storage (if no microSD™ card is used).
Can I choose whether offline content is saved to my microSD™ card or to my device’s internal storage?
No, the application will automatically prioritize using any inserted microSD™ card for offline viewing storage purposes and will fall back to the device’s internal storage if no microSD™ card is present.
How can I prevent my Nintendo Switch™ from auto-dimming the screen or putting itself to sleep when watching video content?
You can adjust your Nintendo Switch™ Sleep Mode settings to set the Auto-Sleep duration to a value that will allow you to watch your desired content without interruption. Please refer to Nintendo Support for how to adjust your Sleep Mode settings for your version of Nintendo Switch™.
I can log in to Crunchyroll, but I am having difficulty streaming videos. What should I do?
Issues related to video playback are generally the result of a slow internet connection or a poor wireless environment.
- Try our steps for troubleshooting slow network speeds to improve your connection.
- Try adjusting the video quality in the Playback Settings in the app.
- If you are having difficulty with a specific video, use the contact form below for support.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.