The Skip Intro feature is only available on a selection of episodes. You can see the list of episodes here: LINK
In addition, this feature is only available on the Crunchyroll 2.0 web experience and is only available to subscribers (Fan, Mega Fan, Ultimate Fan) at this time.
If you are a subscriber viewing episodes on the 2.0 website and you are viewing a show from that list and are still not seeing the Skip Intro button, please make a support ticket using the link below and we’ll be happy to further assist you!
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.