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Billing or Sign Up Questions

Like "Why do I see Ads?" or "Did I get billed twice?"

Premium Billing

  • Why was I charged extra on PayPal? (Sept/Oct 2021)
  • Why can't I add my payment method?
  • Why does it say "You may not cancel your membership at this time"?
  • I'm being billed twice. What's happening?
  • I canceled, why am I still being billed?
  • Why can't I access my account? or Why isn't it showing as Premium?

Premium Membership

  • Crunchyroll Price Reduction FAQ
  • I have a 3 month or 12 month Fan membership, how do I upgrade to Mega fan?
  • Issues adding PayPal as a payment method
  • Library outreach
  • Can I cancel anytime? How?
  • Can I buy membership as a gift for someone?
See all 7 articles
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