Technical Questions
Like "Why doesn't this video play on XBOX, PS4, mobile, etc?"
Android Technical Help
- My Android app will not start or crashes on startup
- Why isn't the video playing? (Android)
- Android error "preparing this show for your device"
- How do I cancel my membership or trial?
- The videos are playing in the background under an error message.
- Why am I unable to play a video that was recently released?
iOS Technical Help
- Why isn't the video playing?
- Why do I see a black border when I connect my iOS device to a smart TV?
- How do I cancel my membership or trial?
- Why am I unable to play a video that was just recently released?
- Why does the app tell me I need to be a Premium Member to watch this video?
- Why isn't (specific show) available on Crunchyroll?
Video Help (Web and Consoles)
- Basic Video Help (Browser Streaming)
- How do I make a subtitle report?
- My XBOX ONE app won't let me watch any videos!
- Basic Video Help (PS4)
- Basic Video Help (Wii U)
- Basic Video Help (Chromecast)
Account Help
- How do I cancel my membership?
- What's going on with Guest Passes?
- How to Disable an Ad Blocker
- How do I fix my Queue?
- How do I create a username?
- Can I change my username?