Funimation Questions? Go Here VRV Questions? Go Here
We apologize for the delay in addressing your inquiry. Our ticket queue is currently higher than normal, but please be assured that we are working diligently to respond to everyone in the order received. Please DO NOT submit multiple requests as this will only create a delay in response time.
If you placed an order before October 10th, 2023, it will still be shipped on time. You can check the current status of your order by visiting rightstufanime.com and viewing your order history. We are still working on moving all order histories and should have them soon! We appreciate your patience and understanding. 🧡
We migrated to a new platform on March 22, 2023. If you have a delayed pre-order that was placed before March 22, 2023, We do apologize for the delay. At this time we don't have an estimated shipping date yet. We are currently waiting for the inventory to arrive at the warehouse. Once they do arrive, we will ship them out, and you'll receive a confirmation email with tracking information so you can follow your purchase. If you do not wish to wait for your order to arrive we are more than happy to cancel your order and offer a full refund. We appreciate your patience and understanding
https://help.crunchyroll.com/hc/en-us/articles/18746604696596
Please describe your issue/feedback with as much detail as possible.