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  2. Billing or Sign Up Questions
  3. Premium Billing

Premium Billing

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  • Why does it say "You may not cancel your membership at this time"?
  • I paid for Premium Membership, but don't have access to any Premium benefits. What happened?
  • I'm being billed twice. What's happening?
  • I canceled, why am I still being billed?
  • Why can't I access my account? or Why isn't it showing as Premium?
  • How do I remove my credit card information?
  • Where can I find a list of transactions I have made?
  • Can I set my account to bill on the same day every month?
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