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Premium Billing

  • I was charged for the free trial, what should I do?
  • I received an unknown charge for this service, what should I do?
  • How do I change my payment method?
  • I have not received my refund, what should I do?
  • Why am I being charged on different days?
  • Why does it say "You may not cancel your membership at this time"?
  • I'm being billed twice. What's happening?
  • Why can't I access my account? or Why isn't it showing as Premium?
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