Crunchyroll is now on Hisense TV/VIDAA OS

VIDAA OS is an operating system primarily used in Hisense TVs but is also utilized by other brands, including Toshiba, Loewe, Sharp, and more. VIDAA is a subsidiary of Hisense, and this OS provides a seamless smart TV experience with various apps and features.

Great news: the Crunchyroll app for Hisense TV is available to download in the United States
and all other countries where Crunchyroll and Hisense/VIDAA TVs are available. More anime for all!

To install the Crunchyroll app, simply navigate to the app store on your Hisense/VIDAA TV, search for the Crunchyroll app, and follow the on-screen instructions to install it.

Updates for Crunchyroll on VIDAA OS will be received automatically. Ensure your Hisense/VIDAA TV is connected to the internet to receive these updates.

The minimum OS version required for streaming is VIDAA U6.

TV models with VIDAA U6 from 2020 onwards will be supported. However, not all TV models from 2020 and later will be compatible. Please note that VIDAA U4 and U5 are not supported.

To start a subscription, you can create an account and choose the premium membership that best suits your streaming needs.

You can log in to your Crunchyroll account on your Hisense/VIDAA TV by following these simple steps:

1. Open the Crunchyroll app from the Hisense TV HOME menu
2. Select LOG IN > Log in with Email OR Log in with a code.
3. Enter your e-mail address and password or the code shown on your app.

Now, you can browse or search for all your anime favorites!

Videos with available close captions can be turned off and on from the Subtitle/CC setting in the video player settings.

Certainly! You can customize the look of the closed captions from the Close Caption Styling setting in the video player settings.

Translation-timed text (subtitles) offered on audio language content is burned into the video, so the look cannot be customized now.

By default, mature content is restricted in the Crunchyroll app and requires an authenticated profile with an explicitly enabled mature content playback setting. You can visit your profile settings on the Crunchyroll website to enable this, allowing you to play mature content through the app.

If Crunchyroll isn’t working on your VIDAA OS TV, try the following steps:

1. Restart your TV: Turn off your TV, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.
2. Check your internet connection: Ensure your TV is connected to the internet. Try accessing other apps to verify your connection.
3. Update the app: Go to the app store on your TV and check if there’s an update available for Crunchyroll.
4. Reinstall the app: Uninstall Crunchyroll, then reinstall it from the app store.

If the Crunchyroll app is running slowly on your Hisense TV:

1. Close other apps: Make sure no other apps are running in the background.
2. Clear cache: Go to the app settings and clear the cache. This can help improve performance.
3. Ensure a strong internet connection: Check your internet speed and try moving your router closer to the TV or using a wired connection.
4. Restart your TV: A quick restart can often resolve performance issues.

If the Crunchyroll app is crashing or freezing:

1. Update the app: Make sure you have the latest version of the app installed.
2. Clear cache and data: Go to the app settings and clear both cache and data. Note that clearing data may reset some of your settings.
3. Reinstall the app: Uninstall the app and then reinstall it from the app store.
4. Check for system updates: Ensure your VIDAA OS is up-to-date. Go to the TV’s settings and check for any available system updates.