Is Autoplay skipping or playing the wrong episode? <( •̀ᴖ•́)> Don’t worry, we have fixes for that!
- Restart the app or browser and try again.
- Clear cache and cookies (on web) or clear the app’s cache (on mobile/TV).
- Update your device to the latest operating system version.
- Update the Crunchyroll app to the latest version.
- Restart your device and reconnect to the internet.
I tried all these tips, but I’m still running into issues!
If you’ve tried troubleshooting on your own but you’re still running into issues, reach out to Crunchyroll Support! Ask to speak with an agent and be ready to share:
- The show where Autoplay isn’t working.
- The episode(s) where the issue happens.
- The device(s) you’re using.
- Your device’s operating system version.
- The Crunchyroll app version.
With this info, our team can quickly investigate and get you back to watching your anime in the right order!