How Can I Request A Refund? [BL]

For Apple Store purchases:

1. Go to reportaproblem.apple.com
2. Sign in with your credentials.
3. Click on the "Report" or "Report a Problem" button next to the item that you want to request a refund for.
4. Include the reason for the refund request.

For Google Play purchases:

1. Go to https://play.google.com/store/account > "Order History" and find the order you want to return.
2. Select "Request a refund".
3. Choose the reason for the refund request.

If you have any other questions concerning this, or if you were double-charged, please contact us. 

Info for ticket submission (chat widget)

• Date of Purchase:
• Username:
• User ID:
• Item(s) Purchased: (including any bonuses)
• Price of Purchase(s): (in dollars)
• Receipt ID: for Google (Order GPA), Apple (Order ID), for Xsolla (Order ID)