How do I cancel my membership?

You can cancel your membership at any time in the Membership Info section of your Crunchyroll account settings.

If you see a pending transaction or there isn’t an option to cancel, chat with Crunchyroll Support—we’ll help make sure you’re able to cancel your membership.

If you set up your Crunchyroll subscription through Apple’s App Store or Google Play, your Membership Info page should look something like this:

Your subscriptions are handled directly through your account on that platform. To cancel, open your Apple or Google account settings and manage your Crunchyroll subscription there.

For a full walkthrough of how to manage or cancel your subscriptions, use the links below:

• Apple: View or cancel app subscriptions on iPhone
• Google Play: Cancel, pause, or change subscriptions

If you set up your Crunchyroll subscription through a partner service like Amazon or Roku, cancellations are handled through your account on that platform.

To find out how you’re billed, use the link in the Membership Info section of your account settings. It’ll take you to the platform you used to sign up for Crunchyroll. From there, you’ll be able to log in and cancel your subscription.

For more specific instructions on how to cancel your membership, here are some links:

• Amazon: Manage Your Subscriptions
• Roku: Manage or cancel subscriptions through Roku
• YouTube TV: Add or remove networks

And if you’re having trouble finding where to go, chat with Crunchyroll Support! We won’t have access to cancel your account on our end, but we can walk you through the process of cancelling your subscription on a service platform.

If you don’t see the option to cancel in account settings, you may have a pending transaction, or you may be subscribed through a service like Amazon or Roku. Chat with Crunchyroll Support—we’ll help you troubleshoot the issue.

Pending transaction:

Third-party Crunchyroll subscriber:

If you cancel your Premium membership before your next billing date, you’ll have access to all your membership perks until it expires.

For example, if you cancel your subscription on March 4th, and your billing date was on March 2nd, you’ll have access to all your premium membership perks until April 2nd.

To avoid charges, cancel your membership before your billing date—you’ll still be able to enjoy all your Premium perks until your subscription ends. ₊˚⊹♡⭑.ᐟ

How do I find my billing period?

To find your billing period, check the receipt from your most recent subscription payment.

If you have a monthly subscription, and you were billed on the 2nd day of the month (like March 2nd, for example), your subscription will renew on the 2nd of each month.

If you have an annual subscription, your billing period renews on the same date each year—based on when you first subscribed or were last billed. So if your last charge was on March 2nd, you’ll be billed again on March 2nd of the following year (unless you cancel before then).

To avoid charges, make sure you cancel before your next renewal date. You’ll be able to enjoy all your Premium membership benefits until your subscription ends.

If you decide you want to keep your membership after you’ve already cancelled, not to worry! You can sign back up for ad-free anime and other awesome perks as soon your billing period ends. (๑˃̵ᴗ˂̵)و ✧