If you’re having trouble downloading episodes in the Crunchyroll app, don’t worry — here are a few quick fixes to get you back to watching anime offline anytime, anywhere.
How do I fix download issues?
- Check for updates: Make sure both the Crunchyroll app and your device’s operating system are up to date.
- Retry the download: If you see an error, tap the Retry button.
- Lower the download quality:
- Go to Account > Downloads > Download Quality.
- Select Medium or Low to reduce storage/bandwidth use.
- Download one episode at a time: This prevents storage or bandwidth issues.
- Restart your device: A quick reboot can often fix stuck downloads.
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Switch networks:
- Use a stable Wi-Fi connection.
- If Wi-Fi isn’t working, switch to mobile data (or vice versa).
What if I still can’t download episodes?
If none of these steps solve the problem, contact Crunchyroll Support. We’re available 24/7 to help smooth out any rough patches on your anime journey. (૭ ｡•̀ ᵕ •́｡ )૭
Tip: Free up space on your device before downloading — low storage can sometimes cause downloads to fail.