If the Crunchyroll app suddenly stops working or gets stuck on the loading screen, don’t worry. We’re here with a few fixes to get you back to watching your favorite anime on your Android..
Update the Crunchyroll app
One of the quickest and easiest checks is to make sure you’re running the latest version of the Crunchyroll app. Updates often include important fixes that improve stability.
Restart your device
A full reboot can often fix lingering issues.
- Press and hold the Power button.
- Select Restart or Power Off.
- Turn your device back on and open the Crunchyroll app.
Update your device’s software
Crunchyroll currently supports Android 8 and above.
- Go to Settings on your Android device.
- Scroll down to About Device or System.
- Select Software Update and check for updates.
- If an update is available, follow the prompts to install it.
Clear cache and app data
Sometimes old data can cause crashes. Clearing it can give your app a fresh start.
- Go to Settings > Apps > Crunchyroll.
- Select Storage.
- Tap Clear Cache and then Clear Data.
Reinstall the app from the Google Play Store.
- Reinstall the Crunchyroll app
- Uninstall the app from your device.
- Restart your phone.
Still having issues?
If the app still won’t start, reach out to Crunchyroll Support. To speed things up, be ready to share:
- Your device’s model and version
- Your Android version
- Your Crunchyroll app version
- A screenshot of the error message or code (if available)
Keeping your device updated, clearing cache regularly, and ensuring a stable internet connection can help prevent future app issues.