Skip to main content
Home
English (US)
العربية
Deutsch
Español
Français
Italiano
Português
Русский
Home
Support & Customer Service | Crunchyroll Help
Fix a Problem
How can we help?
Find a solution for an issue you're running into.
App Issues
Audio Issues
Video Issues
Subtitle issues
My Android app will not start or crashes on startup
Why can't I download episodes to watch offline?
Why is the fullscreen not working?
Basic troubleshooting for common issues and error codes
Error with Spanish dubs. Can I report it?
Why is the audio out of sync?
Quality issues on videos (Browsers)
How to fix video playback issues on LG TV
How do I fix video playback issues on Samsung Smart TV?
How can I fix video playing issues on Chromecast?
Buffering and connectivity issues
How do I fix video playback issues on Xbox?
Load More
There is an error in the subtitles
Why can't I turn off subtitles for some content?