Need to change the email address connected to your Crunchyroll account? You’ve come to the right place! Here's a step-by-step guide to making that happen.
Using your web browser
- Embark on your journey by logging in to Crunchyroll.
- Venture to your Profile.
- Click on Settings.
- Select Email.
- Click or tap SEND EMAIL CHANGE LINK.
- Keep an eye on your inbox for a secure link to change your email. If you don't see it at first, remember to check your Spam and Promotions folders!
Using your phone or tablet
- Prepare for your quest by opening the Crunchyroll app.
- Go to your Account.
- Tap on Email.
- Tap REQUEST EMAIL CHANGE LINK.
- Keep an eye on your inbox for a secure link to change your email. Be sure to check your Spam and Promotions folders if you don't see it.
- Tap Change Email to be whisked to another screen to enter your new email address and current password.
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I’m not seeing the change request email
It can take a few minutes for the email to hit your inbox. Also, make sure to check your Promotions or Spam folders — they’re sneaky like that sometimes. 🥷
My link expired — can I request it again?
Yep, no problem! Just follow the steps to request a new link.
What if I can’t access the email address connected to my account?
If you’re unable to access the email address attached to your account, submit a request to Crunchyroll Support using Account/Login → Problem Type: Change Email. Our team will follow up with next steps via email. For security reasons, we can’t process these requests over chat.