Too many passwords to keep track of? No problem! This article will guide you through resetting your password if you are locked out, or just want to switch it up!
On the website
- Navigate to the login page and click on Forgot Password or reset your password here.
- Enter the email tied to your account and keep watch for an email. Make sure to check both your main inbox and spam.
- Once you have opened the email click on click here.
- Type in the new password and click Reset Password to seal the spell.
On the mobile app (Android and iOS)
If you are having issues with resetting your password, make sure you have the latest version of the Crunchyroll app installed.
- Navigate to the Crunchyroll app login page and click on Forgot Password.
- Enter the email address linked to your account and click Send Reset Link.
- Locate the email, and be sure to check both your main inbox and pesky spam folder.
- Once you have located the email, click here.
- Create a new password worthy of your anime journey and click Reset Password.
If you are logged into your account…
On the website
- Open your Crunchyroll account using a browser and go to Settings > Account > Password.
- Select RESET PASSWORD.
- You will be taken to another screen where you will need to enter your email address and select SEND.
- Follow the instructions on the email you received.
Make sure to check your Spam folder in case you do not find the email in your mailbox.
On the Mobile App (Android and iOS)
- Open the Crunchyroll app and go to Account.
- Go to Membership and tap on Password.
- You will be taken to a page on your mobile browser where you will have to enter your Crunchyroll email address.
- Tap on SEND.
- Follow the instructions on the email address you received.
If you don't find the email in your mailbox, make sure to check your marketing and spam folder.
What should I do if I do not receive the password link?
If the password reset link is hiding from you, follow these steps to get you back on track.
I have reset my password, but I am still not able to log in, what should I do next?
If you have reset your password and still cannot access your account, check out these instructions to get back to binging your favorite anime!