If you’ve sent a request for a password reset link but have not received the email, let’s make sure you have these bases covered:
- Set up your username: If you have not done this yet, and can still access your account, let’s get that username set up here.
- Verify your email: Follow these steps to verify your email
If both your username and email are verified, let’s try these steps to summon that elusive password reset email:
- Open an Incognito window and log in to your Crunchyroll account.
- Request another password reset here and follow these steps:
- Enter your email address, and click Submit (avoid using autofill).
- Make sure your mailbox is not full by deleting unnecessary emails lurking from the past.
- Check your Spam or Promotional folders for the reset email if you do not see it in your main mailbox!
Still no luck? No worries! Reach out to us for further assistance here. We’re here to help you on your quest.