Your favorite series turning into a pixelated mess? (╯°□°）╯︵ ┻━┻ No worries! Follow these nifty solutions to troubleshoot video quality fluctuation issues in the browser:
Check your internet connection
- Make sure that your internet connection is stable and fast enough to stream videos. If you are using WiFi, remember the closer to the router the stronger.ᕙ( •̀ ᗜ •́ )ᕗ If you can, connect directly to the router using an Ethernet cable to the best connection.
Test your internet speed
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Put your internet speed to the test! Lot’s of websites offer this service, like Speedtest. Visit the website and click the “Go’ button to measure your download and upload speeds. Fingers crossed you pass the test!
Check for interference
- If your network is crowded with multiple devices hogging bandwidth, it could lead to buffering issues. Try disconnecting devices that are not in use or limiting the number of connected devices.
Clear the browser cache
If the app is freezing or not responding, try clearing its cache. The browser cache can start to take on the burden of old data and cause video playback issues. To do this go to browser settings and look for the option to clear the cache.
Update the browser
Make sure you are up-to-date and using the latest version of the browser. Browser updates can often fix bugs and boost performance.
Disable browser extensions
Some browser extensions can interrupt your binge session, interfering with video playback. Try disabling them temporarily to see if it improves the quality.
Check your computer's capabilities
Is your computer struggling with too many tasks? Free up some memory by closing other running programs and applications to free up system resources.
Restart the router
Looks like it may be time for a fresh start! Restarting the router can help restore the internet connection and fix those pesky issues. Turn it off by unplugging it from the power source, wait for about ten seconds, then plug it back in. After a few minutes, it should be awake with new and improved video quality. (＾▽＾)
Try a different browser
Hop over to another browser to see if the problem persists! This can help you figure out if the issue is related to the browser itself.
Disable VPNs
- Using a VPN is not supported, try disabling it to see if it helps!
- Using a VPN can sometimes cause latency, speed and compatibility issues with the service.
- VPNs can be tricky and might not always play nice so we cannot guarantee that the content will work correctly while using one.