Keep running into pesky errors on your anime quest. Maybe they look a little something like MED, SHAK-6***-GENERIC or SHAK-6***DRM. Don’t sweat it! This article will help you troubleshoot these errors, just follow these general troubleshooting tips:
- Make sure your browser is up-to-date:
- For Google Chrome
- For Firefox
- For Edge
- For Safari
- Enable Protected Content or DRM playback:
- For Google Chrome
- For Firefox
- For Edge:
- Type this command: //flags/#edge-widevine-drm on the search bar.
- Make sure Widevine (DRM) is enabled.
- Disable Add-Ons or Extensions:
- Some extensions or apps may interfere with DRM services. Common culprits are Ad blockers, proxy, and VPNs. If disabling the possible extension does not help, try them all to see if it makes a difference.
If the issue persists, go ahead and reach out to our trusted Support Team, they’ll get your issue sorted out! When reaching out, go ahead and provide the following information:
- The specific content on which you are encountering the issue.
- The browser you are using, along with its version.
- The exact error message you are receiving.
Follow these steps and you will be back on track to enjoying your favorite anime series without any pesky interruptions!