Crunchyroll is only available in certain regions—and unfortunately, it's not available in Japan. We’re sorry for any inconvenience.
How can I manage my Crunchyroll account while in Japan?
Even though you can’t watch content in Japan, you can still manage your account and subscription. If you need to make changes, please reach out to Crunchyroll Support. Our team can help you with billing, subscription updates, or other account-related requests.
I am a Crunchyroll subscriber, can I get a refund while in Japan?
Refunds are reviewed on a case-by-case basis. If you’d like to request one while in Japan, contact Crunchyroll Support . Be ready to provide your account and billing details so the team can review your request in line with our refund policy.
I am a Crunchyroll subscriber and currently visiting Japan, but I can't watch any content.
If you’re traveling in Japan, you won’t be able to stream Crunchyroll content. While we know this can be disappointing, your subscription will still remain active, and you’ll be able to continue watching once you return to a supported region.
Whenever you return to a supported region, you’ll be able to jump right back into your anime adventure without missing a beat!