Wondering if your Crunchyroll account might be compromised? Here are some suspicious signs to watch out for:
- Your login credentials have changed unexpectedly.
- You notice unfamiliar activity or changes on your account.
- You have unrecognized devices registered to your account.
If you notice any of these occurring, it's possible someone else has access to your account. Protecting your precious profile is easy, anime enthusiast, and we’re here to help guide you into securing your account information. Follow the suggestions below to safeguard your credentials and prevent unauthorized access in the future.
What do I do if I think someone else is logging into my account?
If you suspect someone else is logging into your account, your first step to securing your account would be to immediately change your password. Then, you should visit the Device Management page within your account settings and remove any unknown devices, sealing off any unauthorized access to your profile.
What do I do if someone changed my email address?
If you’ve noticed your email address has been changed, write in a help ticket so we can return your account to you as soon as possible.
How can someone get access to my account? How do I prevent this from happening?
Accounts are often compromised when the same password is used across multiple sites. If one site experiences a data breach and passwords are leaked, pesky fraudsters will try that email/password combination on other sites, leaving your information vulnerable!
To protect yourself and your precious profile, we recommend using unique passwords for each of your accounts. A valuable resource to check is haveibeenpwned.com, which lists many publicly known data breaches and lets you know if your email address has been part of any of them. If you save your passwords on your Google account or iOS account, you will receive notifications about fraud alerts related to your profile.
If you would like to do your best to prevent your account from being taken over please make sure to at least do the following:
- Create a password that is both strong and unique, with a mix of numbers and special characters.
- If you log in (to any site) using a public computer/device, make sure to log out afterward.
- To decrease the amount of access to your account, do not give out your password.
If you are not sure if your password is unique, you may want to consider using a password manager like LastPass or 1Password.
By staying informed and using unique passwords, you can greatly reduce the risk of your accounts being compromised. Go forth, anime enthusiast, your protected account awaits!