The Crunchyroll App on Whale TV

Whale TV is the operating system that enables more than 400 TV brands worldwide to build smart and simple TVs, including leading names like Philips, JVC and TCL – bringing better TV to everyone!

To install the Crunchyroll app, follow these simple steps:

1. Open the Whale Store.
2. Search for Crunchyroll.
3. Click on the Crunchyroll App icon, and select Add to Whalebook.

You can log in to your Crunchyroll account on your Whale TV by following these simple steps:

1. Open the Crunchyroll app from the Whale TV HOME menu
2. Select LOG IN → Log in with Email OR Log in with a code.
3. Enter your e-mail address and password or the code shown on your mobile app.

Now, you can browse or search for all your anime favorites!

To start a subscription, you can create an account and choose the Premium membership that best suits your streaming needs.

Updates for Crunchyroll on your TV will be received automatically. Ensure your Whale TV is connected to the internet to receive these updates.

Yes, you can! Mature content playback is restricted by default and requires an authenticated user account with the mature content playback setting enabled. You can follow the steps to adjust your mature content settings in this help article. Once enabled, you are good to go!

To turn closed captions on or off, you can use the Subtitles/CC setting in the video player settings.

At this moment, you can only customize the look of the closed captions from the closed caption styling setting in the video player settings.

If Crunchyroll isn’t working, try the following steps:

1. Restart your TV: Turn off the TV, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.
2. Check your internet connection: Ensure your TV is connected to the internet. Try accessing other apps to verify your connection.
3. Update the app: Go to the app store on your TV and check if there’s an update available for Crunchyroll.
4. Reinstall the app: Uninstall Crunchyroll, then reinstall it from the app store.

If the Crunchyroll app is running slowly on your Whale TV:

1. Close other apps: Make sure no other apps are running in the background.
2. Clear cache: Go to the app settings and clear the cache. This clears old or outdated files, which can help improve performance.
3. Ensure a strong internet connection: Check your internet speed and try moving your router closer to the TV or using a wired (Ethernet) connection.
4. Restart your TV: A quick restart can often resolve performance issues.

If the Crunchyroll app is crashing or freezing:

1. Update the app: Make sure you have the latest version installed.
2. Clear cache and data: Go to the app settings and clear both cache and data. Note that clearing data may reset some of your settings.
3. Reinstall the app: Uninstall and then reinstall it from the app store.
4. Check for system updates

The Crunchyroll app for Whale TV is currently available on: NT690 (Philips), TCL SCBC 671D, TCL SCBC 563, and NT9288 Philips TV.